United Parcel Service Reviews and Complaints All Reviews
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User comment:
A UPS driver ripped open my screen door with such force he snapped the hinge off! He then hurried off without acknowledging or apologizing to the resident for this accident.( I don't think it was intentional)...I made repeated calls to UPS reporting the incident and each time they kept saying they would send someone to photograph the damaged door. Believing they were sincerely concerned I canceled several things I had scheduled to be home for the arrival of the photographer. He has not come yet.
THE INCIDENT HAPPENED ON MAY 8TH !
My husband and I are senior/retired citizens living on a small income and cannot afford these unforeseen expenses. UPS has hurt us by their lack of responsibility andcompassion and concern for their customers.
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