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United Parcel Service Complaint - Important Document
United Parcel Service Complaint

United Parcel Service Complaint

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Important Document


I paid the vendor extra for an important document to be delivered quickly. On 5/29/14 the driver attempted delivery. A note was left on my front door. I contacted UPS and was told delivery will be tomorrow 5/30/14. When the driver arrived he could not locate the package. I contacted UPS and was told it was now on another truck, but would be delivered no matter what time on 5/30/14. I waited until 8:00pm and contacted UPS again. I was told to be patient that for sure the driver is delivering the package. Also, that UPS was very busy and had some issues. It was then midnight and guess what no driver. I called once again on 5/31/14 at 8:00 am and was told delivery will be on Monday. This is unacceptable as I had a scheduled appointment on Monday morning. I asked if I could pick up the package myself today and was told they are closed on the weekend. I will never use UPS again and will be sure to let everyone that FedEx is the way to go.


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