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United Parcel Service Complaint - Terrible Manager at Alamo Heights, TX UPS
United Parcel Service Complaint

United Parcel Service Complaint

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Terrible Manager at Alamo Heights, TX UPS


I rarely use UPS, but needed to return a package. I went into the UPS center in Alamo Heights (San Antonio) TX, to send it off. I had the original UPS box the item came in and the young man at the counter thought I could use the same one to return it in. He checked with the manager, Mr. Schoff, who immediately started with a horrible attitude, saying it wasn't his box and I could use whatever box I wanted to. He was grumpy and rude. When he approached me directly with the same attitude and comments, I told him he had a shitty attitude and I will never use his business again. Horrible, horrible, horrible way for a manager to represent a company. I just hope my package arrives to its destination without problems!


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