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United Parcel Service Complaint - UPS has ruined Christmas - Christmas Gifts
United Parcel Service Complaint

United Parcel Service Complaint

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UPS has ruined Christmas - Christmas Gifts


I have had the worst time with UPS since we moved. Their trucks are in my neighborhood, Fed Ex makes it to my house, so does the postal service. But not UPS. They end up changing my address and delivering my packages to a completely different street miles away. The last straw was today when I learned my main package (ordered cyber monday, saving me lots of money as my husband was out of a job at the time) was deemed undeliverable and sent back. I had purposely spent hours on the phone, talking to anyone and everyone I could to make sure this wouldn't happen. In fact, the package left my home state and sent across the country two days AFTER I was told the problem would no longer be happening. Now, a few days before Christmas, I'm starting all over with shopping, and Im worried about not being able to find what I need and for a great price. It was going to be a small Christmas as it is, but I suppose this has sealed the deal. Speaking to the agents on the phone is really frustrating, and it seems like they will do all they can not to let you speak to their supervisor. This whole ordeal has been so frustrating and has left such a sour taste in my mouth about this company. I will do all I can to avoid using them. They are awful.


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