Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
United Parcel Service Support Ticket - Poor Service

United Parcel Service Support Ticket

Poor Service

Created By: DisappointedToo's Picture DisappointedToo Last Reply: DisappointedToo's Picture DisappointedToo
Priority Level: [Medium] Status: [Open]
Created: 2 years ago Last Updated: 2 years ago
Department: N/A Replies: 0

I stayed home all day and night awaiting a UPS pickup from my home that was scheduled to occur. No knock on my door, no doorbell ring, No pickup, no tag was left on my door. I called customer service (next day) at 1-800-742-5877 on 11-19-16 Sat), and reached "Jose". He stated that they had tried to pick up the package on the scheduled day. I explained the above, and he just replied "Uh huh" throughout the call as if he didn't hear me or was distracted with something more important than doing his job. I asked if he could tell me the window of hours of delivery and responded that there was no way to tell this...? I then asked when are the drivers hours of operation? He had difficulty answering simple questions, maybe he didn't comprehend english well or who knows, and I had to repeatedly ask if he was still there on the phone since he would go silent for numerous periods. It was a very frustrating call for me to attempt to get simple information of when my package would be picked up next. Terrible customer service!! I am sure that FedEx thanks you.


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More United Parcel Service Reviews and Complaints More United Parcel Service reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Claim this company Business owners and employees: Register for free and claim your company
Respond to this ticket Companies: Respond to this ticket
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More United Parcel Service reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team